Privacy Policy

Last updated: 14 November 2026

The short version. Your workouts live on your phone. We only store what you choose to share (your profile, the PRs and posts you publish, and your House memberships) so other lifters can see it. We don't run ads, we don't sell data, and the app has no third-party analytics or tracking. If you connect Apple Health or Apple Watch, that data stays on your devices and never reaches our servers. The same goes for your body measurements and progress photos. Your log is backed up to your own iCloud, where we can't see it or delete it: only you can erase it. You can delete your account and everything you shared from inside the app at any time.

Who we are

Rackhouse ("we", "us") is operated by Valentina Natta (sole proprietorship), Via da la staziun 20/A, 7505 Celerina, Switzerland. We are the data controller for the personal data described here. Contact us about privacy at contact@rackhouseapp.com.

What stays on your phone

Your workouts, routines, sets, reps, weights, RPE, notes, personal records, goals and app settings are stored only on your device. We never receive them unless you choose to share something, for example by posting a PR. You don't need an account to use the training log.

Your iCloud backup

Rackhouse backs up your training log (workouts, sets, routines, personal records, custom exercises, goals, body measurements, progress photos, and the heart rate and calories saved with your workouts) to your own iCloud account, in Rackhouse's private iCloud storage that only your Apple ID can open. Apple stores it under its own privacy policy. We can't see, read, change or delete your backup, and it never passes through our servers or Supabase.

On a new iPhone, or after reinstalling, Rackhouse offers to restore your log from the backup.
Your backup stays when you delete the app, sign out, delete your Rackhouse account or change phone.
Only you can erase it: in Profile → Settings → Erase all my data (you type ERASE and confirm with Face ID, Touch ID or your passcode), or in iPhone Settings → your name → iCloud. That erases the log on your iPhone and the backup in iCloud. Workouts already saved in Apple Health stay there.
You can turn the backup off in Profile → Settings → Your data. Then your log is only on your iPhone, and if you delete the app without a device backup, it's gone and we can't recover it.

Apple Health and Apple Watch

Connecting Apple Health is optional, and you choose exactly what Rackhouse may read or write in the Health permission screen. You can change that any time in the Health app or in iPhone Settings.

What we write to Health: the workouts you finish, with their type, start and end time, and the active energy (and distance, for cardio) recorded during them, so they count towards your Activity rings.
What we read from Health: your body weight, to work out the load of bodyweight exercises such as pull-ups and dips; heart rate and active energy during workouts you record with Rackhouse; workouts recorded by your Apple Watch or other apps, such as Strava, so they show up in your history; and, with Rackhouse Pro, your body weight, body fat and waist size for the Body page.
Apple Watch: the Rackhouse Watch app lets you log sets, run the rest timer and record heart rate and active energy during a workout. It talks directly to the Rackhouse app on your iPhone.

Health and Watch data is stored only on your iPhone and Apple Watch, in Apple Health, in the app's own on-device storage and in your own iCloud backup (see above). We never send it to our servers or to Supabase, and it is never shared with anyone, sold, or used for advertising, marketing or data mining. It is not added to anything you post unless you choose to include it, for example the duration of a workout you share.

Body measurements and progress photos (Rackhouse Pro)

With Rackhouse Pro you can keep a record of your body weight, measurements (waist, chest, arms, thighs and body fat) and progress photos. You type the measurements in yourself or let Rackhouse read them from Apple Health, and you take the photos with your camera or pick them from your photo library.

They stay private: measurements and progress photos are stored only on your iPhone and in your own iCloud backup. We never upload them to our servers or to Supabase, and nobody else can see them.
Only the photos you pick: Rackhouse sees only the photos you choose, not the rest of your library. Taking a photo with the camera doesn't save it to your library.
Deleting them: delete any measurement or photo in the app, or everything at once with Erase all my data.

The other Pro extras, such as the recovery map, goals, stall alerts and deload weeks, are worked out on your iPhone from your own log. Nothing is sent to us to calculate them.

What we collect when you create an account

Data	Why we need it
Sign-in details from Apple or Google: an account identifier, your email address (Apple may give us a private relay address instead), and your name if you allow it	To create your account, keep you signed in and contact you about your account
Profile: username, display name, bio, profile photo	To show who you are to other lifters
Content you share: posts, captions, photos, videos, shared personal records (exercise, weight, reps, date, and bodyweight only if you add it), workout summaries you attach to a post, and monthly recap cards you choose to post	To publish them to the people you choose
Interactions: likes, comments, follows, blocks, House memberships and roles, competition entries, reports you file	To run the social features, leaderboards and moderation
Technical logs: IP address, request times and error logs kept by our hosting provider	To keep the service secure and working; kept for a limited period

Location: if you tap "Near me" when looking for a House, the app asks for your location once to list Houses nearby. Only an approximate area is used for the search, and it isn't saved. If you create a House and pin where it trains, that pin is saved as part of the House so others can find it.

We do not collect your contacts or advertising identifier, we never receive your Apple Health data, body measurements or progress photos, and we do not use third-party analytics or advertising SDKs.

Who can see what you share

Profile and shared PRs: visible to other signed-in Rackhouse users.
Posts: visible to everyone, to your followers only, or to members of one House, depending on what you pick when posting.
House leaderboards: members of a House can see each other's best shared lifts on its Record Wall.
Blocking: if you block someone, neither of you can see the other's profile, posts or comments.

Keeping Rackhouse safe

To protect the community, posts, comments, profiles and Houses are checked automatically for slurs and abusive words before they're published, and anything that matches isn't posted. You can report posts, comments, lifters and Houses from inside the app. Reports are reviewed by us and answered within 24 hours, and we may remove content or accounts that break our Terms.

Legal bases (EEA and UK users)

We process your data to provide the service you signed up for (performance of a contract), to keep Rackhouse safe and fair, for example security, moderation and preventing fake records (our legitimate interests), and to meet legal obligations. Where we ask for your consent, you can withdraw it at any time.

Service providers

We use a small number of providers who process data on our behalf under data-processing agreements:

Supabase: database, sign-in and file storage, hosted in the EU (Frankfurt, Germany).
Apple and Google: only if you choose to sign in with them. When you delete your account, we also ask Apple to remove Rackhouse from your Sign in with Apple settings.
Netlify: hosts this website and keeps standard server logs.
Resend: sends us an email when someone files a report, with the reported content and the usernames involved.

Where data is transferred outside the EEA or UK, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses.

How long we keep it

We keep your account data until you delete your account. When you delete it (Profile → Settings → Delete account), your profile, posts, photos, videos, shared records, likes, comments and memberships are removed straight away. Backups may hold copies for up to 30 days before they are overwritten. Reports may be kept longer when we need them to deal with abuse.

Your rights

Depending on where you live, you can ask to access, correct, delete or export your personal data, object to or restrict how we process it, and withdraw consent. Most of this you can do directly in the app; for anything else email contact@rackhouseapp.com. If you're in Switzerland you can complain to the Federal Data Protection and Information Commissioner (FDPIC); in the EEA or UK, to your local data protection authority.

Rackhouse Pro purchases

Rackhouse Pro is optional. Purchases and subscriptions are handled entirely by Apple through the App Store: we never see your card or payment details. The app only checks with Apple whether your Apple ID has Pro. If you start the 2-week free trial, Rackhouse can remind you on your iPhone 2 days before it ends, if you allow notifications. Cancel any time in iPhone Settings → your name → Subscriptions.

Children

Rackhouse is not meant for anyone under 16, and we don't knowingly collect data from them. If you think a child has an account, tell us and we will remove it.

Security

Data is encrypted in transit, access is limited by strict database rules (people can only change their own content), and sign-in is handled by Apple or Google, so we never see or store a password.

Changes

If we change this policy in a meaningful way, we'll let you know in the app before the change takes effect.