Support
Stuck, found a bug, or want your gym on Rackhouse? Email support@rackhouseapp.com. We usually reply within two working days.
Training log
Do I need an account to log workouts?
No. The training log works fully offline and without an account. You only need to sign in to share PRs, follow people and join a House.
How are PRs worked out?
When you finish a workout, Rackhouse calculates the estimated one-rep max (Epley formula) of every completed set and compares it with your best so far. Warm-up sets and sets of more than 12 reps don't count, because estimates get unreliable at high reps. A single counts as its own 1RM.
Can I switch between kg and lb?
Yes: Profile → Settings → Weight unit. Your history is converted on screen; nothing is lost.
How does the rest timer work?
It starts automatically when you tick off a set. Change the default time (or turn it off) in Profile → Settings. Allow notifications to get an alert when your rest is over and the app is in the background.
Are my workouts backed up?
Yes. Rackhouse backs up your log automatically to your own iCloud, where only your Apple ID can open it. Deleting the app, signing out or getting a new iPhone doesn't erase it: when you open Rackhouse again, tap Restore my workouts. Only you can erase the backup, in Profile → Settings → Erase all my data. You can turn the backup off in Profile → Settings → Your data.
Can I use a light look instead of dark?
Yes: Profile → Settings → Appearance. Switch back to dark whenever you like.
Apple Watch and Apple Health
How do I log on my Apple Watch?
Install Rackhouse on your Watch from the Watch app on your iPhone. Open it to pick a routine or start an empty workout, then log sets with the Digital Crown. It works without your iPhone nearby.
What does Rackhouse do with Apple Health?
It saves the workouts you finish to Health so they count towards your Activity rings, and shows workouts from your Watch and other apps in your history. It reads your body weight for bodyweight exercises and, with Pro, body fat and waist for the Body page. Health data never leaves your devices. Change what Rackhouse can use in the Health app → Sharing.
Rackhouse Pro
What's in Pro?
Stats, exercise charts and rep maxes, a plate calculator and warm-ups, the PR timeline, CSV export, the recovery map, body measurements and progress photos, a monthly recap, goals and stall alerts with a deload week. Pro members find most of them under Profile → Stats. Logging, routines and your history stay free, with no limits.
How does the free trial work?
The monthly plan starts with 2 weeks free, once per Apple ID. Rackhouse can remind you 2 days before it ends. Cancel before then in iPhone Settings → your name → Subscriptions and you won't be charged.
I bought Pro but it's not showing.
Make sure you're signed in to the App Store with the same Apple ID, then open the Pro page and tap Restore.
Are my progress photos private?
Yes. They're kept only on your iPhone and in your own iCloud backup, never on our servers, and nobody else can see them.
Account and community
How do I join a House?
Go to Wall → My House → Find Houses. You'll see Houses near you first, or search by name. Public Houses let you straight in; private ones send your request to their owner and admins. Scanning a House's QR code, or opening its invite link, gets you in right away, even if it's private. You can be in several Houses at once.
How do I start a House?
Wall → My House → Start your own House. A House can be your gym, your training crew or any group. Choose public or private, then share its QR code from Manage House → Settings.
How do I delete a post or a shared workout?
Open it from Profile → My Activities (or on the Wall) and use the ⋯ menu → Delete post. From a workout in your history you can also choose Remove from the Wall. Your workout stays in your log either way.
How do I change my profile photo?
Tap your photo on the Profile tab, or go to Edit profile → Change photo. You can take a photo, choose one, or remove it.
How do I report or block someone?
Tap the ⋯ menu on any post or comment and choose Report or Block. We review reports within 24 hours.
How do I delete my account?
Profile → Settings → Delete account. This removes your profile and everything you shared, straight away. Workouts saved on your phone are not affected.
I run a gym. Can we get verified?
Verified gym Houses are coming. Email contact@rackhouseapp.com with your gym's name and website and we'll set yours up first. Verified Houses get a badge and show first in nearby results.